Once your FamilyWall Home Hub has shipped, you’ll receive a shipping confirmation email with tracking information so you can follow your order’s delivery progress.
Track your order
- Check the email inbox associated with your Home Hub order.
- Look for your shipping confirmation email from FamilyWall.
- Open the email and select the tracking link provided.
- You’ll be directed to the carrier’s website, where you can view the latest shipping status and estimated delivery date.
I haven’t received tracking information
Tracking information is not available until your Home Hub has shipped. If you recently placed your order, please allow time for your order to be processed and prepared for shipment.
If your order has shipped but you haven’t received a shipping confirmation email, check your spam or junk folder. You may also want to confirm that you’re checking the email address used when placing your order.
If you still can’t locate your tracking information or have questions about your Home Hub delivery, contact the FamilyWall Support team for assistance.