After you place an order through FamilyWall Home Hub, you should receive an order confirmation with the details of your purchase.
Check your email
Look for an order confirmation email sent to the email address you used when placing your order. The confirmation should include important information about your purchase, such as your order details and order number.
If you don’t see the email in your inbox, check your Spam, Junk, or Promotions folders. You can also search your inbox for FamilyWall Home Hub.
Still can’t find your confirmation?
If you haven’t received an order confirmation, don’t worry. There may be a short delay before the email arrives.
If you’ve checked your inbox and spam folders and still can’t locate your confirmation, contact FamilyWall Support. When reaching out, provide the email address used to place the order and any other purchase details you have available so our team can help locate your order.
Note: Receiving an order confirmation means we’ve received your order. You’ll receive additional information when your order has been processed or shipped.