If you’ve changed your home Wi-Fi network, updated your Wi-Fi password, or moved your FamilyWall Home Hub to a new location, you can connect it to a different network.
Change your Wi-Fi network
- Open Settings on your Home Hub.
- Select Wi-Fi or Network & Internet.
- Make sure Wi-Fi is turned on.
- Select the Wi-Fi network you’d like to connect to.
- Enter the network password when prompted.
- Select Connect.
Once connected, your Home Hub will use the new Wi-Fi network.
Don’t see your Wi-Fi network?
If your network doesn’t appear:
- Confirm that your Wi-Fi router is turned on and working.
- Move your Home Hub closer to your router.
- Restart your Home Hub by unplugging it for approximately 30 seconds, then plugging it back in.
- Check whether other devices can see and connect to the Wi-Fi network.
Still need help?
If you’re unable to connect your Home Hub to your new Wi-Fi network, contact FamilyWall Home Hub Support. Please include any error messages you see and details about what happens when you try to connect.